Electronic Prescribing Support Pharmacy Technician

Here at East and North Hertfordshire Teaching NHS Trust

Our mission is:

Providing high-quality, compassionate care for our communities

Our vision to 2030 is:

To be trusted to provide consistently outstanding care and exemplary service

Our values

We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include

We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect

We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve

We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Job overview

We are recruiting for a Band 5 Electronic Prescribing Support Pharmacy Technician at the Mount Vernon Cancer Centre Pharmacy who shares our ambition to provide high-quality care and an outstanding experience for every patient, every time.

This role is ideal for a Pharmacy Technician who is registered with the General Pharmaceutical Council and holds an NVQ3 or BTEC Cert. Previous experience in pharmacy services is essential, while background experience Wellsky dispensing systems, or electronic prescribing systems is highly desirable. You will be supported by a dedicated team of cancer pharmacy staff to deliver comprehensive pharmaceutical services to patients on day case units and wards.

You will be responsible for supporting the development, configuration, testing, and ongoing management of the Electronic Prescribing (EP) System for Systemic Anti-Cancer Therapy (SACT). Acting as a champion user of the system, you will provide critical helpdesk support and help train pharmacy, nursing, and prescribing staff. Additionally, your day-to-day activities will include participating in the dispensary, managing stock control, operating the chemotherapy desk, and counseling patients on their medication.

At our Trust, we are committed to equality, diversity, and inclusion, and we encourage you to role model our Trust values every day throughout the recruitment process and in your future role with us.

Main duties of the job

The Electronic Prescribing Support Pharmacy Technician will be responsible for supporting the development, configuration, testing, and ongoing management of the Electronic Prescribing (EP) System for Systemic Anti-Cancer Therapy (SACT).

Working under the supervision of the Advanced Oncology Pharmacist Electronic Prescribing, you will support the ongoing management of the EP system.

You will act as a point of contact to help resolve system queries and contribute to the delivery of training programs for pharmacy and clinical staff.

Working for our organisation

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.

In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,870 and a maximum payment of £6,137per annum pro rata.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/Training

Essential criteria

• NVQ3 or BTEC Cert. In Pharmaceutical Sciences or equivalent
• Registered with General Pharmaceutical Council as a pharmacy technician

Desirable criteria

• Accredited Checking Technician (ACT)
• Medicines Management Pharmacy Technician

Knowledge

Essential criteria

• Computer and IT literate
• Competency in use of spreadsheets and large database
• Preparation of written reports and procedures

Desirable criteria

• Writing and maintaining SOPS, reports and performing audits

Skills

Essential criteria

• Good team player - able to work alone and supervise others when necessary
• Able to use initiative
• Assertive
• Good oral and written communication skills
• Ability to prioritise workload
• Good organisation skills
• Able to work under pressure
• Accurate and precise attention to detail
• Proficient IT skills
• Demonstrates good use of initiative and self-motivation
• Flexibility to deal with competing demands and interruption

Desirable criteria

• Managing staff
• Shows qualities of leadership in meeting targets of time, cost, quality and performance

Previous Experience

Essential criteria

• Experience in Pharmacy services

Desirable criteria

• Experience in using Wellsky dispensing system
• Previous experience in working in oncology
• Previous experience in working experience with electronic prescribing system
• Experience as a trainer

Other Requirements

Essential criteria

• Understanding of, and commitment to, equality, diversity and inclusion
• Role model our Trust values every day

When you apply...

Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered.

Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us.

While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

We are committed to fair, transparent and ethical recruitment. We will never ask applicants to pay fees at any stage of the recruitment process. All vacancies are advertised on our Trust Careers webpage and NHS Jobs, with applications managed through TRAC. We will only contact applicants through our official recruitment channels and Trust contact details.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.

Committed to our Community

East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

King's Trust Support

If you're aged between 16 and 30 years-old, you can get FREE employability support from The King's Trust. The King's Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact

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