Elite Luxury Concierge Specialist (Remote UK)

Capital One UK, operating through Velocity Black, seeks a remote Concierge Specialist to serve high-value members with luxury dining, experiences, and retail requests. This role requires hospitality experience, exceptional communication, and a proactive, service-first mindset.

The team supports 24/7/365 concierge access via a proprietary app. Ideal candidates have luxury hospitality background, ability to multitask under pressure, and a keen knowledge of luxury experiences and brands.

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