EMEA Merchandising Programme Manager

Overview

• Own end-to-end EMEA POS programme management with agency partner executional support: estate integrity, display rollouts, ad hoc installations, relocations and dismantling across all markets
• Lead cross-functional coordination with Finance, Legal, regional Commercial Marketing and the Global Commercial Activation & Enablement team
• Drive onboarding of new agencies and Sonos stakeholders, ensuring clear processes, ownership and SLAs
• Own the EMEA POS budget: forecasting, tracking and reconciling spend across all vendors and markets, with monthly reporting to Finance
• Lead EMEA execution of all new product introduction (NPI) POS retrofits and rollouts, from initial briefing and prototype review through to in-store completion and final reporting
• Capture post-rollout learnings and implement process improvements ahead of subsequent launches
• Brief, steer, monitor and evaluate all EMEA POS production and installation partners
• Standardise reporting across all agency partners to enable clear operational visibility and business intelligence
• Coordinate POS artwork production, agency briefings, localisation and translation workflows across all markets

Requirements

• 5+ years of experience in retail operations, POS or visual merchandising programme management, ideally within consumer electronics, lifestyle or premium FMCG
• Proven ability to manage complex, multi-market programmes across EMEA, including agency management, multi-currency budgets, cross-functional stakeholder coordination and multiple concurrent workstreams
• Commercially confident: experienced in budget ownership, PO management, invoice review and finance reporting
• A collaborative team player who can build effective relationships cross-functionally
• Excellent communicator; able to operate confidently at all levels from partner agencies to senior leadership
• Fluency in a second European language (German or French preferred)

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