Emergency Desk Customer Advisor – Leicester

Otis is seeking a Customer Advisor for the Emergency Desk in Leicester to serve as the first point of contact for customers with equipment issues. You will work with the inbound Call team, following scripts and processes to handle alarm calls and trapped passenger details.

The role runs from 8:00 to 16:00, with training on technology, processes and soft skills. Otis offers a long-term contract and clear opportunities to grow within a true global leader in the elevator industry.

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