Empathetic Helpline Advisor - 3 Month Contract

Client in Crewe is seeking a Helpline Advisor on a 3-month fixed-term contract. The role focuses on providing compassionate, prompt assistance to customers via the contact centre, and collaborating with multiple departments to resolve queries.

You will handle inbound enquiries with empathy, maintain service standards, and participate in ongoing development. Training will be provided, and a supportive team environment is promised.

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