Engineering Operations Manager - Data Centre Solutions

Job Title:Engineering Operations Manager

Business Sector: Data Centre Solutions, Critical Environment

Location: London - Heathrow

COMPANY PROFILE

CBRE is the global leader in real estate services and investment. We leverage the industry's most powerful knowledge base to meet the commercial real estate needs of our clients worldwide. Our commitment is to be the preeminent, vertically integrated, and globally capable real estate service firm. With over 70,000 employees globally, we operate in 48 countries.

Job Purpose

• To control and implement deliverables against all allocated Customer Specific Service Level Agreements.
• To make a direct contribution to the development and successful operation of the Managed Services function, collaborating with colleagues to develop and implement departmental strategy, objectives, and improvement processes.
• The operational requirements for customer sites include being a member of the team covering 24 hours a day, 365 days per year on a shift rotation basis, and being available to provide cover for team members where possible.
• The Engineering Manager is responsible for the day-to-day operation of the shift, carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems within a contracted site.
• The role involves liaising closely with the customer, promoting a positive image of the company, and providing technical guidance on the operation, installation, and maintenance of the building services systems within a contracted site.
• The Engineering Manager will supervise extra work jobs, including inspection, escorting, and management. Responsibilities include providing shift cover when necessary, being appointed as an authorised person for the operation of both Low and High Voltage equipment, and producing robust processes and procedures to ensure compliant operation of the site.

Key Responsibilities

• Ensure that accurate and comprehensive records are kept pertaining to Health & Safety, Electrical installation works, general building Compliance, and QA.
• Ensure that sub-contractors perform to meet the site requirements as required.
• The role requires an HV qualification; the individual must obtain Authorised Person status.
• Supervise sub-contractor work approvals and safe operation while repairs or services are carried out on site.
• Ensure all planned works are suitably organised and that the relevant labour resources are available to cater for the task; ensure that all associated meetings take place with the shift and personnel involved.
• Ensure that annual leave requests for shift members are processed and the positions are suitably covered.
• Conform to the Permit to Work System in accordance with CBRE Global Workplace Solutions Quality, Health & Safety procedures and Client requirements (or approved Client system).
• Ensure that suitable equipment and parts are available to carry out additions or modifications to the plant.
• Ensure that Method Statements and Risk Assessments are prepared, reviewed, and utilised for all tasks to be carried out to ensure safe working practices.
• Maintain and develop good Client and site team relationships.
• Ensure the provision of a Safe & Healthy working environment.
• Ensure a professional image of CBRE Global Workplace Solutions is presented to Clients and visitors.
• Undertake other tasks as defined and requested by local management.
• Ensure assigned tasks are actioned and completed as appropriate.
• Ensure an awareness of and compliance with contractual KPIs/SLAs.
• Ensure the Computer Based Maintenance system (e.g., Concept) is kept up to date for accurate asset management.
• Confer with the management team to discuss project specifications and procedures.
• Make detailed plans to accomplish goals and direct the integration of technical activities.
• Implement policies, standards, and procedures for the site team.
• Perform administrative functions such as reviewing and writing reports.
• Present and explain proposals, reports, and findings to the Client team.
• Provide cover for the Shift Manager and Shift Technician if they are unavailable.
• Any other task as directed by the account management team.
• Any other task as directed by the Client team.

EQUAL OPPORTUNITIES

CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.

Why CBRE?

When you join CBRE, you become part of a leading global organization in commercial real estate services and investment, dedicated to helping businesses and people thrive. We are a team of dynamic problem solvers and forward-thinking professionals who create a significant impact in the industry.

Our collaborative culture is built on our shared core values: respect, integrity, service, and excellence. We highly value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you will have the opportunity to chart your own course, develop your skills, and realize your full potential. We welcome applications from all qualified candidates.

Applicant AI Use Disclosure

We are committed to understanding each candidate's unique experience, skills, and aspirations. To ensure a genuine evaluation, we do not utilize artificial intelligence (AI) tools to make hiring decisions. We kindly request that candidates disclose any use of AI in the application and interview process to promote transparency and ensure a fair and equitable evaluation.

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