Enrollment Outreach Officer

Enrollment Outreach Officer – GEDU Global Education

Department: Student Recruitment
Location: Birmingham
Contract type: Permanent

About Us

GBS is a higher‑education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. In partnership with several of the UK’s leading institutions, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare and more.

Role Overview

As a Student Recruitment Officer, you will promote our institution to prospective students, guide them through the admission process and drive enrolment through the Student Referral scheme.

Responsibilities

• Develop and implement effective recruitment strategies to achieve enrolment targets and attract a diverse applicant pool.
• Serve as the primary point of contact for prospective students via phone, email, social media and in‑person meetings.
• Provide detailed information about academic programmes, admission requirements, scholarships, campus facilities and student life.
• Conduct presentations, campus tours and information sessions for groups and individuals.
• Utilise CRM systems or other designated tools to track and follow up with prospective students, ensuring timely and personal communication throughout the enrolment process.
• Assist prospective students with the application process, including reviewing applications and providing guidance on required documents.
• Collaborate with the admissions team to review applications, conduct interviews and participate in the selection process, ensuring a fair and comprehensive evaluation.

Qualifications / About You

• Excellent verbal and written communication skills, able to engage diverse audiences.
• Knowledge of the education landscape, admission processes and financial aid options.
• Proficiency in using digital platforms, social media and CRM systems for recruitment.
• Flexibility to work evenings, weekends and travel to attend recruitment events.
• Familiarity with data analysis and reporting is a plus.
• Strong interpersonal skills, able to build relationships and collaborate with colleagues, students and educational partners.
• Self‑motivated, goal‑oriented and passionate about helping students achieve their educational goals.

Benefits

• 25 days annual leave, plus 8 public holidays
• 1‑day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and more
• discount platform, wellbeing centre and more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

EEO Statement

GBS is committed to equality, diversity and inclusion and provides a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Seniority Level

Entry level

Employment type

Full‑time

Job function

Other (Education)

#J-18808-Ljbffr