Enterprise Account Manager - SaaS Solutions

About the Role

Our client is seeking an ambitious and results-driven Enterprise Account Manager to join their thriving sales division based in Birmingham . In this pivotal role, you will be responsible for managing and expanding a portfolio of high-value enterprise clients, ensuring their continued success and satisfaction with our innovative software solutions. You will act as the primary point of contact, building strategic partnerships and identifying opportunities for upselling and cross-selling. This position is ideal for a seasoned sales professional who excels at nurturing client relationships and driving long-term value within a growing organization.

Key Responsibilities

• Manage a dedicated portfolio of enterprise clients, fostering strong, long-term relationships.
• Develop and execute strategic account plans to achieve sales growth targets and client retention goals.
• Identify and pursue opportunities for upselling and cross-selling additional services and products.
• Conduct regular business reviews with clients to ensure their needs are met and to identify new potential value.
• Collaborate with internal teams, including customer success and product development, to advocate for client needs.
• Troubleshoot and resolve client issues promptly and effectively, ensuring high levels of satisfaction.

Requirements

• 5+ years of experience in account management or a related sales role, preferably within the SaaS industry.
• Proven ability to manage large enterprise accounts and achieve ambitious revenue targets.
• Excellent communication, presentation, and negotiation skills.
• Deep understanding of SaaS solutions and the enterprise software landscape.
• Demonstrated success in upselling and cross-selling within existing accounts.
• Ability to travel to client sites within the Birmingham area and occasionally further afield as required.

Benefits

• Competitive salary with an attractive commission and bonus structure.
• Comprehensive health and wellness benefits package.
• Generous annual leave allowance.
• Ongoing training and professional development opportunities.
• A dynamic and collaborative work environment focused on client success.