Enterprise CSM: Growth, Retention & ROI

DoorDash is seeking a Strategic Customer Success Manager to own a portfolio of high-value enterprise accounts within the In-Store division. You will drive retention, expansion, and customer outcomes, acting as a trusted advisor to senior stakeholders.

The role emphasizes owning NRR, leading account strategy, and ensuring measurable value realization across partnerships, with ~25% travel in a fast-growing environment.

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