Enterprise Integration Product Manager

Role Title: Enterprise Integration Product Manager Location: Sheffield Work Setup: 60% office 40% home Duration: 31/05/2027 Rate £490 - £538

Contractor Must Be Eligible For Bpss

Umbrella

Role Description:

Principal responsibilities:

Define and maintain a multi-quarter product roadmap covering currency, resilience, security improvements, automation and consumer experience. Own platform lifecycle management across the estate: standard versions, upgrade plans, deprecation/exit strategy, and technical debt prioritization.Shape and priorities demand using transparent criteria (risk reduction, service stability, regulatory requirements, cost, and customer impact). Set and maintain standards and reference patterns for: IBM MQ (configuration baselines, connectivity patterns, TLS/mTLS, authorization, auditing/logging). ACE (integration patterns, deployment/runtime standards, operational governance). ITX (map governance, version control, runtime deployment and controls). ITM/Instana (monitoring coverage, alert policy, dashboards, noise reduction standards). Lead governance forums to manage exceptions, reduce fragmentation, and improve time-to-deliver for consuming teams. Maintain product documentation and service catalogue entries, ensuring clarity on "what's supported" and "how to consume". Be accountable for service health outcomes: availability, stability, performance, capacity and resilience. Define and track SLIs/SLOs and KPIs (incident trends, MTTR, change failure rate, platform performance indicators). Drive operational excellence through: Major incident review leadership and root cause elimination Problem management, reliability engineering initiatives and runbook maturity Ensure DR/HA expectations are defined, tested, and evidenced. Success measures (example KPIs):Reduction in high-severity incidents and repeat issues; improved MTTR. % estate on supported versions (MQ/ACE/ITX) and patch/vulnerability compliance within agreed timelines. Monitoring/observability coverage via ITM/Instana; reduced alert noise and increased actionable alert rate. Demonstrable cost optimization (license efficiency, consolidation outcomes). Delivery of roadmap commitments on time with clear consumer satisfaction feedback.

Skills & experience:

Strong experience in product/service management for enterprise platforms (middleware, integration, messaging, monitoring/observability), ideally in a regulated environment Deep knowledge of IBM MQ and solid working knowledge of ACE, ITX and observability tools (ITM/Instana or equivalent). Proven track record in platform lifecycle management (upgrade programs, standardization, deprecation, tech debt). Strong operational mindset: incident/problem management, capacity planning, resilience (HA/DR), SLI/SLO-based performance management. Strong stakeholder management and ability to influence across multiple teams and senior stakeholders. Experience managing large-scale, multi-region deployments of messaging/integration/observability platforms across multiple geographies and time zones, including operating model alignment (follow-the-sun support), standardization across regions, and managing regional regulatory/latency constraints. Proven delivery experience with IBM MQ in a complex enterprise estate (hundreds/thousands of queue managers or large application population)

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website