Equipment Coordinator

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Equipment Coordinator

Uxbridge, UK (UB8)

Salary: £28,000 to £32,000 (dependant on experience)

Company Benefits:

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Position Overview

The Equipment Coordinator (EC) is responsible for processing all incoming business activity and billing information while providing outstanding customer service. The EC will administer all order entry processes including order updates with a focus on maximising equipment utilisation and act as a primary liaison to the Warehouse team, supporting Venue and Production team needs. Responsible for reducing subrental costs, increasing equipment utilization, improving internal customer service, and implementing cost-savings strategies. Support the transportation process between venues and events. The Equipment Coordinator will report to the Manager, Labour/Technology or Warehouse Manager.

Customer Service & Order Entry

Deliver World Class Service - Provide outstanding service to internal and external customers.

Process equipment requests and order entry.

Value People - Develop relationships, both internal and external.

Respond in a timely manner to all orders and inquires.

Drive Results - Offer technology & service solutions to meet customer needs while focusing on increasing utilisation of warehouse inventory.

Follow up with field team post-event when needed.

Gather equipment shortage data and source equipment from internal and external sources to fulfill those needs.

Oversee internal equipment transfers with an emphasis on keeping company-owned equipnment in use and available as often as possible to maximize cost reduction.

Administration & Reporting:

Inventory system entry of all warehouses sourced orders and accurate internal billing. xwwtmva

Ensure all system packages are up to date.

Maintain non-barco
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