ER and Wellbeing Advisor

ER and Wellbeing Advisor Location: Brasted Salary: Up to £35,500 per annum Vacancy Type: Permanent, Fill Time (37 hours per week) Closing Date: 13th of September 2026 Company Description At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work. Our People Team is based in Brasted, Kent and supports our 140 services and schools that operate across the country. We are a team of nearly 20 and work from our offices in Brasted, Kent.

Job Description

As the ER and Wellbeing Advisor for Catch22 you will provide expert, practical and risk-aware support to managers and colleagues, ensuring employee relations and wellbeing issues are managed fairly, lawfully and in line with Catch22’s values. As part of this role, you will also work collaboratively across the People Team supporting the Strategic People Partners as and when required, particularly in the areas of bids, TUPE, and redundancy. You will be required to hold a caseload of ER cases and log all queries, creating relevant files and escalating where appropriate. Other duties will involve monitoring and carrying out sickness reviews for employees and liaising with Occupational Health. Supporting managers with complex sickness absence and health related capability matters and supporting conflict resolution through facilitating difficult conversations. Key Success Measures for this role include:

• ER Case Management
• Case Quality and Risk Management
• Manager Capability Building
• Absence and Wellbeing Outcomes
• Stakeholder Engagement
• ER Data collection and insight
• Process Improvement and Consistency
• Contribution to People and Culture Plan

Qualifications

As the ER and Wellbeing Advisor you will need:-

• CIPD Level 5 or equivalent experience in a people operations team
• Level 2 English and Maths
• Experience working with HR information and Case Management systems and Microsoft Office - Word and Excel.
• Ability to build and develop good working relationships and work independently and collaboratively. Additional Information: Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. We can offer Hybrid working in this role however a minimum of 2 days must be worked in the Brasted office. Equipment required to work from home will be supplied. Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying. On-site parking is available for staff. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application