Evening Warehouse Supervisor

We are a leading UK B2B eCommerce and catalogue marketer with product marketing expertise across a wide range of health, safety, and facilities products.

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Evening Warehouse Supervisor

Based onsite in Poole, Dorset

5 days a week | Sunday – Thursday 03:00pm – 11:30pm

40 Hours a week

Main Purpose

The Evening Shift Warehouse Supervisor is responsible for supervising the warehouse team during the evening shift, ensuring the safe, accurate and efficient receipt, storage, picking, packing and dispatch of goods. The role involves coordinating daily warehouse activities, monitoring team performance, maintaining inventory accuracy, and ensuring compliance with company procedures and health and safety standards.

Key Responsibilities

Warehouse Operations

• Oversee day-to-day activity within the allocated warehouse area, ensuring work is planned and resources are used effectively
• Set daily priorities, allocate tasks and keep work flowing through the shift
• Intervene early where issues could affect output, accuracy or service
• Provide cover across warehouse operations when required
• Adapt approach to support business needs, including regulated activities where applicable
• Share daily priorities, changes and updates clearly
• Feedback operational risks, issues and improvement ideas
• Undertake keyholder responsibilities, including securing the premises, conducting end of day safety and security checks, locking all access points, and activating alarm systems in line with company procedures

Health & Safety Compliance

• Promote a culture of safety, accountability, and continuous improvement.
• Complete routine safety, housekeeping and compliance checks
• Identify hazards or unsafe behaviour and ensure appropriate action is taken
• Support incident reporting and follow-up where required

Systems & Process Improvement

• Identify opportunities to improve safety, efficiency or layout
• Support implementation of agreed changes or trials
• Use of WMS and various platforms to generate figures to track and report against set KPI’s
• Train, coach, develop and support the team with systems in your area IE, booking in, put away, voice picking, Amazon LPR, various trackers etc

Customer Service & Communication

• Liaise with internal departments and management to ensure service excellence.
• Handle escalations and resolve operational issues quickly and effectively.

Leadership & Team Management

• Provide visible leadership and support to warehouse operatives
• Maintain a regular presence on the warehouse floor
• Coach individuals in the moment to reinforce correct ways of working
• Act as the first point of contact for questions or operational concerns
• Record attendance, timekeeping and payroll-related information accurately through required channels
• Conduct return-to-work meetings and support absence management
• Contribute to investigations and performance-related discussions
• Monitor productivity, accuracy and adherence to standard processes
• Highlight performance gaps and support agreed corrective actions
• Maintain safe, orderly and compliant working practices
• Contribute to improvements in how the warehouse operates
• Remain flexible and hands-on in a changing environment

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