Event Production Support Officer

Job Description

Events Officer – 3 Month Contract

Location: Redditch Town Hall / Bromsgrove Town Hall (Hybrid Working)

Rate: £17.91 per hour (Umbrella)

Contract: Temporary (3 Months)

Hours: Monday to Friday, 9:00am – 5:00pm

Pay: Bi-weekly

Working Pattern

• Hybrid working arrangement.
• Based between Redditch Town Hall and Bromsgrove Town Hall.
• Attendance at events is required.
• Occasional evening and weekend work may be required depending on the events programme.

Essential Requirements

• Experience coordinating or delivering events.
• Strong project management and organisational skills.
• Experience working with multiple stakeholders and contractors.
• Understanding of event health and safety requirements.
• Ability to attend and support events outside normal office hours when required.

Summary

This is a 3‑month contract role supporting the planning, coordination, and delivery of Council‑led outdoor events across Redditch and Bromsgrove. The successful candidate will contribute to the delivery of safe, well‑organised, inclusive, and professionally managed events. Working closely with internal services, contractors, emergency services, community organisations, and external event organisers, you will support all aspects of event planning and operational delivery. The role requires strong leadership, project management, and partnership‑working skills to coordinate internal services, contractors, emergency services, and external event organisers.

Responsibilities

Event Planning & Coordination

• Support the planning and delivery of Council‑led outdoor events.
• Assist in the development of event plans, schedules, and delivery programmes.
• Coordinate event logistics to ensure successful event delivery.
• Monitor progress against plans and deadlines.
• Assist in developing event management documentation and operational plans.

Stakeholder Management

• Liaise with internal departments, contractors, partner organisations, and community groups.
• Build positive working relationships with key stakeholders.
• Support communication between all parties involved in event delivery.
• Work collaboratively with emergency services and external agencies where required.

Contractor & Supplier Coordination

• Coordinate contractors, suppliers, and service providers involved in events.
• Monitor contractor performance and compliance requirements.
• Ensure services are delivered in accordance with agreed specifications and timescales.
• Assist with procurement and contractor management processes where required.

Health & Safety Compliance

• Support the implementation of event health and safety procedures.
• Assist in preparing and reviewing risk assessments and event documentation.
• Ensure compliance with relevant legislation, policies, and procedures.
• Promote safe working practices at all times.

Event Operations

• Provide operational support during events.
• Assist with event set‑up, delivery, and breakdown activities.
• Monitor event activities and address issues as they arise.
• Support the delivery of a positive experience for attendees and stakeholders.

Project Management & Administration

• Support multiple events and projects simultaneously.
• Maintain accurate records, documentation, and event files.
• Monitor budgets, expenditure, and project timelines where required.
• Produce reports and updates for managers and stakeholders.

Service Improvement

• Contribute to post‑event reviews and evaluations.
• Identify opportunities to improve event delivery and customer experience.
• Support the development of future events and community engagement initiatives.

Qualifications

Essential

• Educated to A-Level standard or equivalent experience.

Desirable

• Qualification in Event Management, Project Management, Marketing, Business Administration, or a related discipline.

Knowledge

Essential

• Understanding of event planning and delivery processes.
• Knowledge of health and safety requirements relating to public events.
• Understanding of stakeholder and contractor management.
• Knowledge of project coordination and administration practices.

Desirable

• Knowledge of local authority event delivery.
• Understanding of outdoor event regulations and licensing requirements.
• Awareness of community engagement and public sector service delivery.

Experience

Essential

• Experience supporting or coordinating events.
• Experience managing competing priorities and deadlines.
• Experience working with a range of stakeholders and partners.
• Experience organising logistics and event activities.

Desirable

• Previous local authority or public sector experience.
• Experience coordinating outdoor community events.
• Experience working with contractors, suppliers, and emergency services.
• Experience undertaking event risk assessments and compliance activities.

Skills & Competencies

Essential

• Excellent organisational and project management skills.
• Strong communication and interpersonal skills.
• Ability to build effective working relationships.
• Strong problem‑solving and decision‑making abilities.
• Ability to manage multiple projects simultaneously.
• Good attention to detail.
• Strong administrative and reporting skills.
• Competent IT skills including Microsoft Office applications.
• Ability to work independently and as part of a team.

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