Exam Admin Assistant

Examination Administration Assistant

📍 Location: Northampton (Hybrid Working Available Following Training) 📅 Job Type: Full Time, Permanent 💼 Salary: £23,625 - £25,000 DOE ⏰ Hours: Monday - Friday, 35 hours per week

We are seeking a highly organised and detail-focused Examination Administration Assistant to join a respected professional certification and membership organisation based in Northampton.

Working closely with internal teams, candidates, and international stakeholders, you will play a key role in supporting examination administration, certification processes, database management, and customer service activities. This is an excellent opportunity for an experienced administrator who thrives in a structured environment and enjoys working with accuracy and attention to detail.

🎯 Key Responsibilities

• Support the administration of online and paper-based examinations.
• Maintain and update examination databases and candidate records.
• Upload, review and quality-check examination questions and papers.
• Process examination applications, renewals and certification requests.
• Coordinate examination schedules and liaise with invigilators.
• Prepare examination materials and candidate documentation.
• Mark examination papers and issue examination results and certificates.
• Raise invoices and purchase orders.
• Conduct data analysis and maintain accurate records.
• Support ongoing database projects and system improvements.
• Assist with the implementation of online portals and application management systems.
• Provide exceptional customer service to candidates and stakeholders.

Please note: This role may require occasional travel to support national and international events.

🔍 What We're Looking For

You will be a proactive and organised administrator with excellent attention to detail and strong communication skills. You will enjoy working with data, managing multiple priorities, and delivering a consistently high standard of customer service.

Requirements include:

• Previous administration experience within a busy office environment.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office, including Word, Excel and Outlook.
• Strong organisational and time-management skills.
• Ability to work effectively both independently and as part of a team.
• Excellent customer service and interpersonal skills.
• Ability to meet deadlines and manage a varied workload.
• Full UK driving licence and passport, or willingness to obtain.

🌟 Nice to Have

• Experience working with databases, CRM systems or document management systems.
• Experience within examinations, education, certification, compliance or professional membership organisations.
• NVQ Level 3, A-Levels or equivalent qualification.
• Experience supporting process improvement initiatives.
• Strong analytical and problem-solving skills.
• Experience working within a quality-focused or regulated environment.

💙 Why You'll Love Working Here

• Hybrid working available following successful training.
• Pension scheme.
• Life insurance.
• Healthcare insurance.
• Opportunity to work for an internationally recognised professional organisation.
• Supportive and collaborative team environment.
• Ongoing learning and professional development opportunities.
• The chance to play a key role in delivering globally recognised certification services.

Apply now or get in touch for more information.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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