Executive Sous Chef – Hospitality & Events (Full-time)

This role will support the Executive Chef & Kitchen team in overseeing the delivery of high quality food/ catering and services across all events at Celtic Park, on both a match day and non-match day. The role is key to the functionality of the kitchen operation and requires an ability to write varied menus, operate a high volume of hospitality guests in a high pressure environment and be the point of contact in the absence of the Executive Chef. Key accountabilities will include: Deliver the highest level of customer service at all times Lead on match days and specific events being the main point of contact for front of house and back of house staff Assist the Exec Chef in the logistical and operational management of hospitality services on a match day and planning for in excess of 3000 guests Assist the Exec Chef with the preparation and delivery of all match day and event operations from Christmas party nights to self-made, large scale events Provide, clear, effective and inclusive briefings to colleague on service requirements, with particular attention to food presentation, allergen information/ requirements, cooking technique and service standards Ensure a consistent standard of food preparation and service is followed at all times, alongside continued adherence to food safety and health and safety procedures Assist the Executive Chef and the BOH team in ensuring all hospitality areas remain to a high standard of cleanliness throughout, following proper disinfecting & sanitisation process at all times as per company guidelines Maintain up to date knowledge of relevant food safety rules and follow all company food safety guidelines, recording all temperature as per food safety monitoring brief Effective clean and breakdown of kitchen post- service /match day/ event with team Carry out all duties effectively to maintain timescales and safe working practices Alongside the Executive Chef, ensure team members feel valued and recognised by acknowledging and celebrating team and individual success Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to ask for support Alongside the Executive Chef, ensure roles within the catering team are designed fairly and that work is allocated appropriately between colleagues Ensure the health and wellbeing of colleagues is considered in all team tasks, processes and communications Actively build and maintain positive working relationships with colleagues across the Club, ensuring a collaborative approach is adopted at all times Complete all required food safety paperwork as required or instructed by Executive Chef In the absence of the Executive Chef, attend operation meetings and ensure all information is being relayed to the wider team In the absence of the Executive Chef, ensure all staff welfare matters are being managed appropriately and communicated back to HR Skills and Experience required: Food Safety Level 2 At least 3 years' experience working within a similar role (preferably within stadia) Ability to effectively lead and motivate a team using a hands on approach while always leading by example Effective menu creation and planning Prepare, cook and deliver to a high standard, in line with customer expectations and experience A good understanding of food allergens and labelling A good understanding of all kitchen procedures, food safety paperwork and recording wastage Experienced in identifying and implementing creative solutions Strong communicator, both verbal and written Proven people management skills Strong coaching skills, with a proven record of developing staff Extensive experience working in a busy, pressurised environment A flexible approach to working, with an ability to facilitate change Demonstrable leadership skills and effective communicator to motivate a high performing team Task orientated and proactive with ability to plan effectively Ability to manage and work as part of a team, using initiative Able to problem solve and prioritise own and other staff members' workload Empathetic and approachable, with excellent listening and judgement skills To have strong written, verbal and interpersonal communication skills The ability to work with discretion and maintain high levels of confidentiality at all times Time management and organisation skills with ability to prioritise in pressurised environment, while working to deadlines Relationship management Coaching and developing others Personal Accountability Desirable Food Safety Level 3 Experience of developing collaborative relationships with all staff Held senior role in a previous position Additional requirements: Ability to work flexible hours, including weekends, evenings and match days Club Benefits Dedicated Employee Assistance Programme Life assurance, pension and holiday buy scheme Cycle to work Scheme Access to our colleagues benefits & discount platform Regular colleague social events Subsidised on-site canteen Free parking Staff retail discount on Celtic & Adidas merchandise