Export Road Freight Operator

Our client is a major Freight Forwarding, Transport & Logistics provider based in Cannock

We are now recruiting for an Export Road Freight Operator to effectively plan, coordinate and handle the administration of export and transport operations during the night shift. The Road Export Operator is responsible for managing export trailer departures, customs compliance, trunking operations, import releases, inventory discrepancies, and maintaining the integrity of operational systems to support service excellence and regulatory compliance.

For this role we are looking at night shift coverage between the hours of 18:00 - 02:00am

Main responsibilities

• Coordinate and manage nightly transport, export, and import operations to ensure shipments depart and arrive on schedule.
• Plan and optimise trailer loads, working closely with warehouse teams to maximise capacity and service levels.
• Prepare, validate, and process transport documentation, manifests, load lists, and EDI transmissions.
• Investigate and report shipment discrepancies, damages, and customs issues, taking corrective action where required.
• Communicating effectively with Network and Partners.
• UK customs formalities - Prepare, verify, and process export documentation (CMR, invoices, packing lists, GMRs, ENS, ELOs and PBN's, etc.)
• Support import processing, trailer releases, and customs clearance activities during out of hours.
• Produce operational reports and provide effective communication and handovers.
• Ensure compliance with customs regulations, transport procedures, and company operational standards.
• Maintain accurate shipment, planning, and operational data within company TMS.
• Contribute to continuous improvement by maintaining data accuracy and supporting efficient freight operations.
• Participate in training sessions to remain updated on compliance protocols and procedures.

Skills / Experience Required

• Existing experience in export road freight essential.
• Strong organisational skills and administrative skills
• Experience using transport management and operational systems.
• Strong attention to detail and accuracy.
• Ability to work independently and make decisions in a fast-paced environment.
• Proactive approach to identifying and resolving issues.
• ETSF/customs warehousing knowledge desirable.
• Working knowledge of customs procedures and international freight movements.
• ASM Sequoia system knowledge advantageous.

Salary & Benefits

• Salary £32,000 to £35,000
• Working hours: Monday to Friday - night shift coverage between the hours of 18:00 - 02:00am
• Onsite parking
• 22 days holiday per annum plus bank holidays, increase up to 26 days
• 2 x salary life insurance cover
• 5% employer contributory pension scheme
• Opportunities for career progression