Facilities & Maintenance Coordinator

• Receive, review and action Facilities & Maintenance requests from stores through the property management system
• Monitor live requests, follow up with contractors and update stores through completion
• Coordinate maintenance works by obtaining quotes, placing orders, checking progress and confirming satisfactory completion
• Raise purchase orders, check invoices and support accurate authorisation
• Order fixtures and fittings to the required store specifications
• Organise routine waste collection and ad-hoc waste facilities such as skips
• Resolve waste service queries or complaints with Biffa Customer Services
• Coordinate store window cleaning services and help resolve non-service complaints
• Monitor maintenance spend, prepare weekly management reports and source supplier cost comparisons
• Monitor planned maintenance, raise purchase orders and process service sheets and remedial works
• Arrange property-related insurance works and follow up through completion
• Identify more efficient ways of working and support continuous service improvement
• Provide ad-hoc administrative support to the Central Operations team

Requirements

• Willingness to learn Facilities and Maintenance Coordination
• Understanding of retail environments desirable but not essential
• Strong general business administration skills
• Confidence using Microsoft Office, including Excel
• Basic knowledge of the Regulatory Reform (Fire Safety) Order 2005
• Good general Health & Safety awareness
• Excellent organisational skills, accuracy and attention to detail
• Patient, methodical approach to managing workload and following tasks through to completion
• Flexible, can-do attitude with ability to multitask and prioritise in a busy environment
• Strong interpersonal and communication skills
• Ability to liaise with stores, suppliers and internal teams
• Ability to work as part of a team, take ownership and use initiative
• Willingness to learn and confidently use in-house software packages

Core Competencies

Demonstrates strong Facilities and Maintenance Coordination skills, with a focus on effective communication, organizational abilities, and proficiency in Microsoft Office, particularly Excel. Capable of managing multiple tasks while ensuring compliance with health and safety regulations and continuous service improvement.

Highest-signal resume keywords

• Facilities Coordination
• Microsoft Office Proficiency
• Health & Safety Awareness
• Organizational Skills
• Interpersonal Communication

ATS Optimization Keywords

Hard Skills

• Facilities Coordination
• Business Administration
• Purchase Order Management
• Maintenance Monitoring
• Invoice Checking

Soft Skills

• Attention to Detail
• Methodical Approach
• Flexible Attitude
• Multitasking Ability
• Team Collaboration

Certifications & Qualifications

• Regulatory Reform (Fire Safety) Order 2005 Knowledge

Industry Keywords

• Retail Environment
• Waste Management
• Supplier Cost Comparisons
• Service Improvement

Tools & Technologies

• Property Management System
• In-House Software Packages

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