Facilities & Maintenance Coordinator

• Act as the primary contact for FM and workplace-related enquiries across the White Stuff estate
• Log and action reactive maintenance and manage completion to high standards
• Maintain the in‑house Property Management system and keep store details up to date
• Prepare weekly and monthly maintenance reports and update stakeholders on completed and outstanding jobs
• Administer planned preventative, statutory, and compliance maintenance across the estate
• Administer utilities contracts, including checking and processing invoices
• Manage contractors and review and approve risk and method statements
• Ensure health and safety systems are in place, maintained, and issues are managed efficiently
• Monitor and record health and safety incidents and produce reports and statistics for the Quarterly H&S Committee
• Ensure accidents and near misses are logged and acted upon
• Liaise with landlords as required
• Assist with implementation, administration, and updating of the Health & Safety policy, Environmental Plan, and Business Continuity Plan

Requirements

• Experience working in a facilities role within a multi‑site and retail environment
• Ability to communicate at all levels with the business, suppliers, and contractors
• Knowledge of statutory maintenance and testing compliance
• Experience dealing with risk assessments, audits, and accident investigations
• IOSH certification would be beneficial but is not essential
• Proactive, innovative, and responsive
• Good organisational and planning skills
• Pragmatic with good communication skills
• Able to multitask and work under pressure
• Proven administration skills
• Competent PC skills, including Word, Excel, Outlook, and PowerPoint
• Positive “Can Do” attitude

Core Competencies

Demonstrates expertise in facilities management, including maintenance administration, compliance with statutory regulations, and effective communication with stakeholders. Proficient in managing health and safety systems and contractor oversight within a multi‑site retail environment.

Highest-signal resume keywords

• Facilities Management
• Statutory Maintenance Compliance
• Health And Safety Administration
• Risk Assessment And Audits
• IOSH Certification

ATS Optimization Keywords

Hard Skills

• Maintenance Reporting
• Property Management System
• Contract Administration
• Invoice Processing
• Health And Safety Incident Monitoring
• Accident Investigation
• Multitasking
• Proven Administration Skills

Soft Skills

• Communication Skills
• Organisational Skills
• Proactive Attitude
• Innovative Thinking
• Ability To Work Under Pressure

Certifications & Qualifications

• IOSH Certification

Industry Keywords

• Multi-Site Environment
• Retail Facilities Management
• Compliance Maintenance
• Utilities Contracts

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