Facilities FM Helpdesk Coordinator - Customer Ops Champion

Johnson Controls, a global leader in building technologies, is seeking a proactive Customer Services professional to join our Facilities Management Helpdesk as a Coordinator in Manchester. You will be the central point of contact for our strategic FM partnerships and help drive service excellence.

You will handle enquiries via phone, email, and digital channels, address complaints at first contact or escalate appropriately, and collaborate with internal teams to resolve issues while monitoring

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