Facilities Manager

Facilities Manager

FACILITIES MANAGERISS | HPE Account | London

Location: 1 Aldermanbury Square, London EC2V 7HREmployment Type: Full-time

Are you an experienced Facilities Manager looking for your next opportunity in a high-profile corporate environment? ISS is looking for a confident and hands-on Facilities Manager to lead the delivery of integrated facilities services at HPE's London office.

THE ROLE

You'll provide visible on-site leadership, managing the facilities team and service partners while building strong relationships with key customer stakeholders. You'll take ownership of day-to-day service delivery across maintenance, cleaning, security and workplace support, ensuring services are safe, compliant, efficient and consistently delivered to a high standard. This is a varied role where you'll have the opportunity to influence the workplace experience, drive continuous improvement and deliver real value for both the client and ISS.

KEY RESPONSIBILITIES

• Lead day-to-day facilities operations across the HPE London office.
• Manage, coach and develop the on-site team, including multiple direct reports.
• Build strong relationships with HPE stakeholders, ISS colleagues, contractors and suppliers.
• Manage contractors and service partners, ensuring quality, compliance and timely delivery.
• Monitor service performance and proactively resolve issues.
• Manage budgets, purchase orders, invoices and cost control.
• Ensure statutory compliance, risk assessments, audits and operational records are maintained.
• Support business continuity and incident response, including participation in the on-call rota.
• Drive continuous improvement across service quality, efficiency, sustainability and workplace experience.
• Champion health, safety, environmental and ESG standards across the site.

ABOUT YOU

You'll ideally bring:

• Proven Facilities Management experience within a corporate office or complex workplace.
• Experience leading an on-site team with multiple direct reports.
• Strong knowledge of Health & Safety, compliance and FM best practice.
• Proven contractor and service partner management experience.
• Budget management and commercial awareness.
• Excellent communication and stakeholder management skills.
• Strong organisation, attention to detail and problem-solving ability.
• A proactive, hands-on and solution-focused approach.
• Confidence using Microsoft Office and FM/workplace management systems.
• A recognised FM, Health & Safety or related qualification would be advantageous.

WHY JOIN ISS?

This is an opportunity to join a global facilities management organisation and take ownership of a high-profile HPE workplace in the City of London. If you're a strong people leader who enjoys being visible on site, building trusted client relationships and delivering consistently high standards, we'd love to hear from you.

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