Family Help Social Worker

Family Help Social Worker

We are recruiting experienced Family Help Social Workers to join our Children's Social Care teams based in Ellesmere Port, Chester and Winsford.

We have a number of full time, permanent posts available in our Family Help, Family Help Safeguarding teams.

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

Cheshire West and Chester Council is seeking passionate social workers to join their teams as part of their commitment to improving outcomes for children, young people, and families. The council is implementing the Families First Partnership Programme which focuses on locality-based family help teams working closely with family help safeguarding teams and Multi Agency Child Protection Teams (MACPT) services to provide consistent, trauma-informed, and systemic support tailored to the needs of families.

The council's approach is rooted in trauma-informed and systemic practice, ensuring empathetic and holistic interventions. Social workers are equipped with bespoke training, including trauma-informed practice and motivational interviewing, to deliver high-quality support.

Cheshire West and Chester offer a supportive work environment with strong leadership, reflective practice frameworks, and a culture of shared learning.

We have Magic Notes in Cheshire West and this is delivering clear benefits for both practitioners and managers, significantly reducing written administration by an average of six hours per week and allowing social workers to spend more time on direct practice. As a result, 71% of practitioners report increased job enjoyment and improved work–life balance. Practitioners describe being more physically and emotionally present with families, able to maintain eye contact, focus fully during assessments and meetings, and allow conversations to flow naturally, with positive feedback from families. The tool also reduces admin-related stress, enabling quicker case recording, deeper analysis, and greater focus on understanding lived experience, while improving accessibility for staff with additional needs such as dyslexia. From a management perspective, Magic Notes has improved morale, strengthened relationships with children and families, enhanced care planning and direct work, and is seen by all managers as having a positive impact on recruitment and retention, with most identifying it as a key factor in attracting and keeping staff.

The council is committed to professional growth, with many senior roles filled by individuals who have progressed internally. High-quality training and development opportunities are available, fostering a culture of continuous improvement.

A recent survey with Frontline highlighted strong child-focused leadership, clear practice standards, and high-quality supervision. Staff feel trusted, supported, and valued, with many recommending Cheshire West and Chester as an excellent place to work.

If you choose to join us we offer:

• Flexible remote working
• Bright, modern, recently refurbished office environments
• Free parking at all office locations
• Competitive salary and working rewards
• Up to 16 days’ flexi leave per year, in addition to annual leave
• Social Work England registration paid for by the council
• High-quality supervision
• Strong reflective practice framework
• Excellent training opportunities
• Clear progression and developmental opportunities
• We offer competitive rates of pay depending on experience set out below.

Please see Job Description / Person Specification.

Grade 8- SCP 23- 28, £35,570 - £40,444

Grade 9- SCP 27- 31, £39,481 – £43,149

Grade 10- SCP 31- 35, £43,149 – £49,658

For an informal discussion regarding the role, please contact Catherine Kelly on

Please note that this job is subject to a Disclosure and Barring Service (DBS) check.

To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see

No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.

For any technical enquiries please email and quote job reference number in all correspondence.

The contractual work location for this role is listed above however you may be required to work from a range of work locations or sites within the Borough and may also be required to work from home, depending on the needs of the service.

For any technical enquiries please email Please quote job reference number in all correspondence.

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