Field Engineer Apprentice (Level 3 Mechatronics Maintenance Technician Apprenticeship)

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people‑first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.

What you will be doing

As a Trainee Field Service Technician, you will be part of the Customer Service division, delivering professional, efficient maintenance and repair services to customers. You’ll work on a wide range of high‑tech equipment, ensuring it performs to the highest standards while gaining experience across electrical, mechanical, and IT systems.

• Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and electronic control systems.
• Embrace the core Ricoh value of Customer Centricity to ensure customers receive outstanding service.
• Work collaboratively with engineers, technicians, and key stakeholders to ensure seamless operational continuity.
• Drive self‑improvement and continuous professional development to keep up with changing demands and the expanding portfolio of products and services.

You will ideally have

• GCSE English and Maths at Level 4/Grade C preferred.
• A strong interest in engineering and technology, with a desire to work in a technical setting.
• Valid UK driving licence – essential.
• Ability to communicate well.
• Willingness to work in varied environments and conditions.
• Demonstrates strong self‑motivation and initiative.
• Willing to travel for up to 2 weeks per month (first year only).

Benefits

At Ricoh you can expect flexible working, wellbeing resources, fair rewards and recognition programmes, and opportunities to volunteer, support sustainability initiatives and community programmes.

Equal Opportunities

We are an equal opportunities employer. We welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to a fair and inclusive recruitment process.

Ready to love what you do? Apply now and help us shape what comes next.

#J-18808-Ljbffr