Field Motor Engineer

Job Description

Division: Davies UKI
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 17:00
About the Role
We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.
You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.
What will your day look like:Key Responsibilities

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• Produce accurate, detailed, and high-quality engineering reports

Assess, value, and negotiate vehicle repair costs

Provide fair and accurate vehicle valuations

Negotiate total loss settlements

Apply detailed knowledge of salvage categories

Manage claims through to resolution

Liaise with repairers, customers, and internal teams

Support colleagues and contribute to team success

Knowledge and Abilities:Skills & ExperienceEssential:
Qualified to IAEA or ATA (VDA) standard

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• Experience within insurer or independent engineering environment

Strong understanding of claims processes and salvage categorisation

Experience using estimating systems (e.g. Audatex, GT Motive, Glasss)

Ability to inspect a wide range of vehicles including:

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• Cars

HGVs

Agricultural machinery

Caravans

Excellent negotiation and communication skills

Strong analytical and problem-solving ability

Effective time management and prioritisation skills

Desirable:
AQP qualificationPersonal Attributes

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• Detail-oriented and structured approach

Confident decision maker and negotiator

Ability to work independently in a fast-paced environment

Strong customer focus with complaint resolution experience

Professional handling of sensitive and confidential information

#INDUKIBenefitsCareer & Purpose

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• Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opportunities

Environmental & Social

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• The Davies Foundation

Local charity funding

Pennies To Heaven

Employee Resource Groups

Employee volunteering programme

Financial Health

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• Pension, 5% employee and 5% employer contribution

My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance: x4

Refer a Friend

Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

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• Wellbeing centre; move, munch, money & mind focus

Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Flexible working

Dress for your day

Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About DaviesWe are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. xehkeey Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.