Field Service Engineer in Cardiff

Job Description

Field Service Engineer

Location: Cardiff area
Hours: Full-time, Monday to Friday

We're recruiting a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations. While this is not a highly technical engineering role, it is hands‑on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road.

Full training is provided, and previous direct experience is not essential. What matters most is a strong practical mindset, confidence using tools, and the ability to manage your own workload while representing the company professionally on‑site.

What you’ll be doing

• Visiting customer sites, including schools, to carry out servicing and safety checks
• Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms
• Completing installations, repairs and servicing to a consistent standard
• Identifying faults and resolving issues efficiently while on‑site
• Completing service documentation and recording work carried out
• Carrying out quality and safety checks following work completion
• Working independently, managing daily schedules and travel
• Following health & safety procedures at all times
• Feeding back recurring issues or product faults to the wider team

What we’re looking for

• A practical, hands‑on individual who is confident using tools
• Comfortable working on the road and visiting multiple sites
• Able to work independently and manage time effectively
• Good problem‑solving skills and attention to detail
• Physically fit - the role involves manual handling and site work
• Full UK driving licence
• Engineering or technical experience is helpful but not essential - full training is provided

The role

• Field‑based role with regular nationwide travel
• Occasional overnight stays depending on location
• Company vehicle provided
• Permanent, long‑term position within an established service team
• Salary is fixed within the current structure and consistent across the team

DBS Check will be taken

DVLA Check will be taken

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010.

All qualified applicants will be considered regardless of , , reassignment, marriage or civil partnership, or maternity, , or belief, , or .

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