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Field Service Engineer
- bradford, england, United Kingdom
- £30 - £42 Per Hour
Job Description
Responsibilities
- Surveying, repair, set-up, service, and providing technical support in the field to Customers, Engineers, and Installers for all Grant products.
- Attend site to carry out repair work on products covered by the manufacturer’s warranty.
- Carry out site surveys and commissioning of Grant Engineering products.
- Deal with administration and correspondence on a daily basis.
- Assist in diary management providing local/logistical information.
- Identify potential sales leads and encourage in-house training programs when necessary.
- Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and ensure professional qualifications are current.
Requirements
- Experienced and dedicated Field Service Engineer
- Qualifications in OFTEC, F Gas, Unvented hot water and Part P (highly advantageous)
- Ability to advise customers, installers, and commissioning engineers on product installation
- Technical knowledge to deal with technical issues
- Responsible for health and safety guidelines
- Identify Technical / Service trends and report concerns to FSM
- Ability to promote Customer Satisfaction throughout the department/Company