Field Service Lead — Hybrid Global Tech Support

AES in Cambridge is seeking a Field Service Manager to join a collaborative engineering team and provide advanced technical support for Field Service Engineers across a global installed base of electro‑mechanical systems. Hybrid work arrangement: 3 days on-site at Cambridge.

You will lead investigations, generate diagnostic procedures, support CAPA within the Quality Management System, and drive improvements in customer experience and field performance while coordinating with Product Development

#J-18808-Ljbffr