Field Service Technician

About the Role

Our client is seeking a proactive and skilled Field Service Technician to join their engineering team in Coventry . This role involves travelling to customer sites to install, maintain, and repair specialized industrial machinery. You will be the primary point of contact for clients, ensuring their equipment operates at peak performance and minimizing downtime. The ideal candidate will possess strong mechanical and electrical aptitude, excellent diagnostic skills, and a commitment to delivering exceptional customer service across the Coventry region and surrounding areas.

Key Responsibilities

• Install, configure, and commission new equipment at customer locations.
• Perform routine preventative maintenance and scheduled servicing on various types of machinery.
• Diagnose and troubleshoot mechanical, electrical, and software issues with precision and efficiency.
• Carry out repairs, replacing faulty components and ensuring all work meets quality standards.
• Provide technical support and training to customers on equipment operation and basic maintenance.
• Maintain accurate service reports, inventory logs, and customer feedback records.

Requirements

• Minimum of 3 years' experience in a similar field service or maintenance technician role.
• Strong understanding of mechanical systems, hydraulics, pneumatics, and basic electrical circuitry.
• Ability to read and interpret technical manuals, schematics, and diagnostic readouts.
• Excellent problem-solving skills and a methodical approach to fault finding.
• Good communication and interpersonal skills for effective customer interaction.
• Valid driver's license and willingness to travel regularly within the Coventry area.

Benefits

• Competitive starting salary and potential for performance-based bonuses.
• Company van, mobile phone, and all necessary tools provided.
• Comprehensive training on new equipment and technologies.
• Health insurance plan and access to a company pension scheme.
• A dynamic work environment with varied daily challenges and client interactions.