Finance Operations Team Leader

Location: Northampton, NN4 5EZ

At Rodericks Dental Partners, Your Smile Matters Too. We care just as much about our people as we do about our patients. That’s why we’re creating an environment where you can grow, feel valued, and enjoy a healthy work-life balance.

Job Introduction

Finance Operations Team Leader

Location: Northampton, NN4 5EZ

We are looking for a Finance Operations Team Leader to lead and manage the Finance Operations Team, which forms the transactional engine of the RDP finance function. The team is responsible for ensuring that all financial transactions across the 220+ practice estate are processed accurately, completely, and on time — encompassing cash reconciliation controls, patient refund processing, accounts payable, and employee expense payments. The Team Leader is accountable for the integrity of all transactional flows into the general ledger, for maintaining tight financial controls, and for driving continuous improvement across the systems and processes the team depends on.

What You’ll Be Doing

• Lead Cash Reconciliation: Oversee weekly reviews of daily cash reconciliations across 220+ sites.
• Investigate Variance Risks: Track and resolve reconciliation differences, unbanked cash, and late banking.
• Supervise Patient Refunds: Manage the processing and accurate allocation of approximately 200 authorised refunds weekly.
• Enforce Expense Compliance: Audit Excel expense claims against company policy before processing payments.
• Manage Accounts Payable: Own the end-to-end BACS-only supplier payment process via the P2D system.
• Drive Team Performance: Manage, coach, and review two Finance Operations Assistants to meet deadlines.
• Strengthen Internal Controls: Maintain a controls log and clear process documentation for external audits.
• Improve System Processes: Identify system inefficiencies across multiple platforms to propose practical financial improvements.

Essential

What we’re looking for

• Proven experience in a transactional finance role covering cash reconciliation, accounts payable, or similar high-volume processing environments
• Demonstrable ability to manage and develop a small team, setting clear priorities and maintaining quality under deadline pressure
• Strong systems aptitude — comfortable learning and operating multiple platforms simultaneously, and capable of identifying when a system or process is producing incorrect outputs
• Exceptional attention to detail, particularly when working with high transaction volumes where errors can compound quickly
• Highly organised with strong time management skills, able to manage daily, weekly, and monthly cycles concurrently
• High integrity and discretion in handling sensitive financial and patient data, with a clear commitment to following controls and authorisation procedures without exception
• Clear and confident communicator, able to work effectively with practice teams, the Operations function, suppliers, and senior finance colleagues

Desirable

• Experience in a multi-site retail, healthcare, or hospitality environment where cash reconciliation across a dispersed estate is standard.
• Familiarity with workflow-based AP systems (such as P2D or similar)
• Experience of operating in an environment where source systems are not fully integrated, requiring manual reconciliation bridging
• AAT qualification or equivalent, or actively studying.

What We Offer You

• Competitive salary + Bonus Scheme
• 25 days annual leave + bank holidays
• Your Smile Matters Too: An additional personal day just for you
• Wellbeing support, employee assistance programme & health benefits
• Opportunities for career development and progression
• A role where your contribution directly supports patient care across the UK

If you are a confident and detail driven finance leader and want to be part of a team that truly values people, we’d love to hear from you.

Join us at Rodericks Dental Partners – where Your Smile Matters Too.

#J-18808-Ljbffr