Finnish Customer Care Advisor

Finnish Speaking Careline Advisor

Hybrid from Canary Wharf | Full Time | Competitive Salary

We are looking for a Finnish-speaking Careline Advisor to join our Danone Careline team. If you're passionate about customer service and enjoy helping people, we'd love to hear from you.

The Role

As the first point of contact for Danone consumers, you'll provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You'll take ownership of customer journeys, working to deliver the best possible resolution.

What We're Looking For

Fluent Finnish (spoken and written) Strong English communication skills Previous customer service experience preferred Excellent communication and problem-solving skills Good IT skills, including Microsoft Office and Google Workspace Experience with CRM systems such as Salesforce is an advantage Positive, self-motivated team player with a customer-first mindset

Working Hours

Contracted availability is 8am to 8pm, Monday to Sunday, with flexibility to work evenings and weekends as required. The Danone Careline operates between 8am and 4:30pm, Monday to Friday.

What We Offer

Full training and ongoing support Career development opportunities Supportive and collaborative team environment Opportunity to work with a leading global brandApply today and join a team dedicated to delivering exceptional customer experiences.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people