Fire Alarm Service Engineer in York)

Fire Alarm Service Engineer

Location: York

Salary: £35,000 - £45,500 per annum

Here at ACEDA we are seeking a Fire Alarm Service & Maintenance Engineer to cover the York area. This is an excellent opportunity for a Field Service Engineer with experience in fire alarm systems to join a rapidly growing company that values and supports its employees, offering a positive working environment and strong career development opportunities.

About Us

With over 30 years of industry experience, ACEDA is a trusted provider of Fire & Security, Electrical & Instrumentation, and Network Infrastructure. We deliver high-quality services with a focus on safety, reliability, and technical excellence—while investing in the ongoing growth and development of our people. We are committed to excellence, safety, and professional growth. You will work with a supportive team, receive ongoing training, and play a vital role in delivering high-quality systems that protect people, property, and businesses.

About The Opportunity

The Fire Alarm Service, Emergency Lighting & Maintenance Engineer is responsible for carrying out planned preventative maintenance, reactive call-outs, fault finding, repairs, and remedial works across a range of fire alarm and associated systems.

Working as part of a dedicated team of service engineers, you will play a key role in ensuring systems remain fully operational and compliant, while delivering a high standard of customer service. The role requires maintaining accurate service records, completing all documentation to the required standards, and adhering to company procedures, industry regulations, and quality management systems.

You will also support the business in maintaining its accreditations and regulatory approvals by ensuring all work is completed in line with relevant standards and by providing assistance during audits and inspections when required.

Key Responsibilities and Accountabilities

• Service & Maintenance: Carry out routine servicing, fault-finding, repairs, and system upgrades.
• Technical Evaluation: Assess system performance, diagnose issues, and provide recommendations for improvements or remedial work.
• Documentation & Reporting: Complete accurate job sheets, risk assessments, method statements, and system documentation.
• Client Communication: Act as a professional point of contact, providing clear updates and ensuring client satisfaction.
• Compliance & Safety: Ensure all work meets industry standards, legislation, and ACEDA's safety and quality requirements.
• Stock & Resource Management: Manage materials, tools, and equipment.
• Team Support: Assist colleagues, share technical knowledge, and contribute to continuous improvement across the department.

Essential Skills

• Proven experience as a Fire Service Engineer.
• Strong competency in fire alarm, service and maintenance.
• Good understanding of industry standards.
• Ability to read technical drawings and system schematics.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Full UK driving licence.

Desirable Skills

• Installation & Commissioning: Install and commission fire alarms.
• Electronic Security Experience: Service & Maintenance, Install and Commissioning of CCTV, access control, intruder alarms, and associated systems to relevant standards.

Assets to be worked on

• ADT
• Aico
• Apollo
• EMS
• Firecell
• Gent
• Hochiki
• Kentec
• Minerva
• Nittan
• Notifier / Honeywell
• Notifier / Hyfire
• Protec
• Zeta
• Ziton

Please note we can only accept candidates who have the Right to Work in the UK.

ACEDA is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.

Please note that by applying for this position you are giving consent for ACEDA to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time.

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