Fire & Security Field Technician

About Dalkia UK

At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together.

Backed by EDF, Britain's biggest producer of low carbon electricity, we're a people-first culture. With over 5,000 employees and a turnover of more than £600 million, we combine the strength of a major group with a great culture, forward-thinking mindset and inclusive values making Dalkia a great place to work and grow your career.

Job Purpose

• To carry out Planned Preventative Maintenance (PPM), Reactive Maintenance and extra works/emergencies in line with the contract needs on Fire Systems across a single site.

Aims and Objectives

• To focus on the expected team actions for achieving strong results and outcomes for the business, helping DALKIA to maintain its leading edge status within the industry and our standing with our customers.

• Ensure you follow Health and Safety at all times.

• To be responsive and helpful and complete the required tasks set.

• Be part of a strong working team which aims to provide a high level of service to the client.

Key Duties and Responsibilities

• To carry out PPM in line with set schedules, ensuring technical standards are maintained in order to get the best performance and reliability from the Fire & Security Systems.

• Follow set technical standards in line with Health and Safety at Work Act (HASAWA) needs.

• To ensure onsite Quality Assurance procedures are followed in all respects and to keep accurate records and paperwork related to the Fire Systems.

• To respond quickly and well to all relevant reactive maintenance issues, and help desk requests.

• To coordinate first actions related to all requests from the client.

• To coordinate visiting specialist subcontractors related to Fire Systems aspects of the PPM schedules.

• To respond to call outs and cover breakdowns and emergencies related to the contract as required.

• Fault finding related to the PPM or Reactive maintenance of the site.

• Assist other trades as needed.

• Manage workload and prioritise jobs properly.

• To provide reports about work and equipment as required.

• To carry out other duties as requested by the Client.

• To actively work towards the growth of the contract into other services such as System Upgrades, Like for Like replacements and Project works.

Health & Safety

• All staff are required to fulfil their legal duty to take proper care for the health and safety of themselves and others who may be affected by their actions, and to follow all guidance given in this respect. Further details regarding Health & Safety duties are set out in the Health & Safety Policy.

Working Contacts

Internal

• Work with Service Manager & Engineering Coordinator.

External

• Work with Client Representative, Service Providers and Material Suppliers.

Person Requirements

Qualifications, Experience, Knowledge, Skills and Abilities

The knowledge, skills, qualifications and experience relevant to the position are:

Essential

• Fire & Security Apprenticeship (or recognised equivalent).

• Health and Safety Training.

• Industry experience with similar maintenance duties including fault finding, fixing and preventative tasks.

• The candidate must be fully experienced in fire alarms and have the certificates to prove this.

• Hold a valid ECS card.

Desirable

• IPAF certified.

• PASMA certified.

Key Skills

The core support team skills framework for the position are:

• Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment.

• Planning, Organising & Executing – able to understand what's most important, plan and organise the work and manage own time to deliver within expected timescales.

• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant details in all circumstances.

• Commercial Awareness – understands the importance of managing costs and expense, applying the needed controls.

• Risk Management – is aware of the impact on risk to the business and applies the needed controls.

• Flexibility – is responsive and open to changing circumstances.

• Drive for Excellence – aims to deliver a high standard of work.

• Self-Motivation and Development – is confident in own skills and is keen to deliver, using chances to further develop.

• Customer Awareness – responsive to the needs of the customer and aims to deliver customer satisfaction.

Our Values

People First – It starts with health, safety and wellbeing

Better Together – A team approach

Trusted Partners – Committed to our clients' success

Taking Responsibility – Making a positive difference

Equity, Diversity & Inclusion

We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you