First-Line IT Support Engineer — Flexible & Remote

Infinity Group Holdings Limited in Tunbridge Wells is seeking a Service Desk Engineer (1st Line) for a hybrid role responsible for keeping customers productive and confident in their technology. You’ll be the first contact, triaging and resolving issues to restore access and functionality quickly.

The role emphasizes proactive problem solving, clear communication with non-technical users, and ownership of improvements; the company offers unlimited holiday, funded training, private healthcare,

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