First-Line IT Support Technician

A professional training organization in Cardiff is looking for an IT Support Technician to provide first line technical support to internal employees. In this full-time role, you will manage service requests effectively and ensure a high level of customer service. The ideal candidate should have good knowledge of Microsoft products and experience with ticketing systems. Benefits include generous annual leave, free car parking, and various employee support programs. #J-18808-Ljbffr