Fitness Centre Assistant Manager

About the Role

Our client is seeking an experienced and motivated Fitness Centre Assistant Manager to support the overall management and operations of their facility in Derby . You will play a key role in ensuring the smooth running of the centre, focusing on member experience, staff support, and facility maintenance. This position requires a proactive individual with a strong understanding of the fitness industry and excellent customer service skills. You will contribute to creating a positive and motivating environment for both members and staff, driving engagement and operational efficiency.

Key Responsibilities

• Assist the General Manager in overseeing daily operations, including staff supervision and scheduling.
• Promote and sell gym memberships, ensuring targets are met.
• Conduct gym inductions and provide basic fitness advice to members.
• Maintain high standards of cleanliness and safety throughout the fitness centre.
• Handle member inquiries, feedback, and complaints effectively and professionally.
• Support the implementation of marketing and promotional activities.

Requirements

• Previous experience in a fitness centre or leisure facility, with some supervisory experience preferred.
• Knowledge of fitness equipment, exercise principles, and health and safety standards.
• Excellent customer service, communication, and interpersonal skills.
• Passion for fitness and motivating others.
• Ability to work flexibly, including evenings and weekends, as required in Derby .

Benefits

• Competitive salary and performance-related bonuses.
• Free gym membership and discounts on services.
• Opportunities for further training and development in fitness management.
• A supportive team environment and a positive workplace culture.
• Pension scheme available.