FM Contract Manager

Company Description

BJF Group is a leading UK multi-disciplinary contractor, delivering high-quality services across facilities management, construction, and property services. We are known for our attention to detail, collaborative approach, and commitment to excellence, underpinned by our TEAMS values and an uncompromising focus on safety, service, and sustainability.

Working across both the public and private sectors, our teams deliver with care, consistency, and accountability – even in the most complex and sensitive environments. Within our Facilities Management division, the Southwest Projects team plays a vital role in delivering small works projects across a diverse portfolio of client sites.

We are proud to invest in our people and create an environment where talent can thrive. If you’re looking to make a real impact and grow with a business on an exciting journey of development, BJF Group is the place to build your future.

Position

Reporting directly into the Head of FM for the South East, the Contract Manager will manage the day-to-day contractual and operational delivery, ensuring contractual compliance is achieved within the areas under their responsibility in line with BJF Group policy and procedures and be the point of contact for the client facilities management team to provide technical support and advice to achieve contract delivery - underpinned by the planning and execution of all planned maintenance tasks to ensure both statutory and mandatory Compliance.

Strong stakeholder management skills will be essential, as you will be expected to provide leadership, management, and development of the contract, ensuring financial and operational commitments are met and exceeded, as well as establishing full competence across the team - supporting peaks and troughs in workload and mitigating for disaster recovery.

Key Responsibilities

Manage and deliver planned and reactive maintenance services, ensuring full statutory and contractual compliance. Oversee supply chain performance, ensuring service standards, certification, and documentation are met. Manage site assets, maintenance programmes, and CAFM system updates. Act as the main operational liaison with the client, managing priorities, performance, and escalation processes. Provide management information, cost control, and support chargeable and additional works to drive contract growth. Support small works and projects, including scoping, delivery, and handover where required. Ensure effective site management, staffing structures, succession planning, and service continuity. Maintain strong financial and commercial control, adhering to procurement, governance, and cost management processes. Develop and deliver contract financial plans to achieve revenue, profitability, and continuous improvement.

Rewards

Competitive Salary Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays) Group Pension Scheme: Provided by Royal London to save for your future. Free Eyesight test: Specsavers Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist. Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Discounted Gym Membership at more than 3,000 gyms across the UK. Better BJF Initiative: wellbeing and mental health champions readily available at work. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment