FM Performance Manager

Job Title: FM Performance and Reporting Manager

Location: Birmingham

Salary: up to£300.00 Per Day

Frequency of the role: 3-4 times per week

Contract Type: 3 Month Interim contract

Overview of the role:

We are looking for an experienced FM Performance and Reporting Manager to lead the performance measurement, data analysis, and reporting within our Facilities Management (FM) department. Youll play a key role in optimising service delivery, managing relationships with service providers, and ensuring alignment with strategic goals and SLAs.

Key Responsibilities:

• Develop performance management frameworks and track FM service performance against SLAs.
• Create performance reports for leadership on metrics such as cost, service delivery, and sustainability.
• Analyse vendor performance and ensure contract compliance.
• Identify opportunities for process improvement and drive innovation in reporting.
• Support budgeting, financial tracking, and compliance with health and safety regulations.
• Strong FM knowledge and performance frameworks experience.
• Proficiency in data analysis, Excel, Power BI, Tableau, and FM systems (CAFM/CMMS).
• Excellent communication, analytical, and organisational skills.

Qualifications & Experience:

• 5+ years of experience in performance management, data analysis, or reporting in FM or a related field.
• Familiarity with FM systems and reporting tools; certifications in FM (IFMA, BIFM) are a plus.

Exciting interim position to supporting an outstanding business.

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