Food and Beverage Supervisor

About the Role

Our client is looking for a dedicated and customer-oriented Food and Beverage Supervisor to oversee daily operations within their bustling hotel in Norwich . You will be responsible for leading a team of F&B staff, ensuring excellent service delivery across all dining outlets, and maintaining high standards of quality and presentation. This role is essential for creating a positive dining experience for all guests, fostering a supportive team environment, and contributing to the hotel's success.

Key Responsibilities

• Supervise and coordinate the activities of F&B staff, ensuring smooth service delivery.
• Train and mentor new staff members, ensuring they meet service and quality standards.
• Manage inventory of food and beverage supplies, including stock taking and ordering.
• Ensure compliance with all health, safety, and hygiene regulations in F&B areas.
• Handle guest inquiries and resolve any service-related issues promptly and professionally.
• Assist in developing and implementing promotions and menu updates.

Requirements

• Previous experience in a supervisory role within the Food and Beverage sector.
• Strong knowledge of food and beverage service standards and operations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple tasks.
• Customer-focused approach with a commitment to service excellence.
• Knowledge of health and safety protocols in a hospitality setting.

Benefits

• Competitive hourly wage and potential for tips/service charges.
• Opportunities for training and career development within the hospitality industry.
• Staff discounts on hotel services and dining in Norwich .
• A supportive team environment with regular performance feedback.
• Valuable experience in managing diverse F&B operations.