Food & Beverage Supervisor

About the Role

Our client is seeking an enthusiastic and experienced Food & Beverage Supervisor to oversee operations and team performance at their establishment in Norwich . This role requires a leader who can ensure exceptional customer service, maintain high standards of quality, and manage daily F&B activities efficiently. You will play a key part in staff training, inventory management, and contributing to a positive dining experience for all guests, acting as a liaison between the team and management.

Key Responsibilities

• Supervise and guide front-of-house F&B staff, ensuring efficient service delivery and adherence to standards.
• Manage daily operations, including opening and closing procedures, cash handling, and table management.
• Ensure the quality and presentation of food and beverages served meet client expectations.
• Assist with inventory control, stock rotation, and ordering of F&B supplies.
• Handle customer feedback and resolve any service-related issues promptly and professionally.

Requirements

• Proven experience as a Food & Beverage Supervisor or similar role in hospitality.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety and hygiene regulations.
• Ability to manage staff schedules and oversee training initiatives.
• Customer-focused attitude with excellent problem-solving capabilities.

Benefits

• Competitive salary and performance incentives.
• Opportunities for professional growth and development.
• Staff discounts on dining and beverages.
• A dynamic and engaging work environment.
• Exposure to diverse F&B operations.