Food and Beverage Supervisor

About the Role

Our client, a vibrant restaurant and bar in Stoke-on-Trent , is seeking an energetic and proactive Food and Beverage Supervisor to join their team. You will play a key role in ensuring the smooth operation of the F&B outlets, leading a team of service staff and maintaining high standards of customer service and quality. This position offers a fantastic opportunity for an individual looking to advance their career in the hospitality sector within Stoke-on-Trent .

Key Responsibilities

• Supervise the day-to-day operations of the restaurant and bar, ensuring excellent service delivery.
• Lead, train, and motivate the F&B service team, fostering a positive and efficient work environment.
• Manage guest orders, ensuring accuracy and timely delivery of food and beverages.
• Maintain high standards of hygiene, cleanliness, and presentation in all F&B areas.
• Assist with inventory management, stock control, and ordering of supplies.
• Handle guest inquiries and resolve any issues or complaints to ensure customer satisfaction.

Requirements

• Previous experience in a supervisory role within the food and beverage sector.
• Strong knowledge of food and beverage service, including menu items and wine pairings.
• Excellent communication, leadership, and customer service skills.
• Ability to work effectively under pressure and manage multiple tasks.
• A team player with a positive attitude and a passion for hospitality.
• Flexibility to work shifts, including evenings, weekends, and holidays as required for this Food and Beverage Supervisor role in Stoke-on-Trent .

Benefits

• Competitive hourly wage with potential for tips.
• Opportunities for training and career development.
• Employee discounts on food and beverages.
• A dynamic and fast-paced work environment.
• Join a friendly team at a popular establishment in Stoke-on-Trent .