Founding Customer Success Manager, AI-First Platform

Avalara’s Versori is building a Customer Success function from the ground up, and you will be a founding Customer Success Manager owning a portfolio of customers from SaaS platforms to mid‑market and enterprise clients.

You will drive retention, expansion, and value realization while shaping onboarding, engagement, and the operating model as the team scales. Collaborate with Account Managers and cross‑functional teams to deliver measurable outcomes and strong platform adoption.

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