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Freight Key Account Specialist
- tyburn, england, United Kingdom
- Permanent·On-site
- Full time
- £32 - £37 Per Month
Job Description
An exciting opportunity has arisen for an experienced Key Account Specialist to join a busy and well-established organisation. Working within a dedicated account team, you\'ll coordinate day-to-day customer requirements, maintain accurate documentation, provide regular updates and ensure activities are completed accurately and on time.
This would suit an organised, detail-focused and customer-orientated individual with experience in freight, logistics or supply chain coordination who enjoys managing a varied workload and building strong working relationships.
What\'s in it for you?
- Work hours: Monday to Friday working 8.30am - 5.00pm with 1 hour lunch
- Salary: £32,000 to £37,000
- 6 monthly discretionary bonus
- Enhanced Pension
- Health care scheme
- Life Assurance
- Employee Assistant programme
Key Account Coordinator Specialist Responsibilities:
- Coordinate import shipments, creating freight jobs and liaising with suppliers, shipping lines, hauliers, warehouses and customers.
- Maintain accurate shipment trackers, schedules, documentation and customer records.
- Complete and check UK import customs declarations, ensuring documentation, duty and deferment information is accurate.
- Manage IPAFFS, CHEDs, Port Health requirements, duty reclaims and supporting compliance documentation.
- Prepare weekly/monthly customer reports, shipment updates and management information.
- Complete invoicing, costings and landed cost calculations, resolving billing and duty queries.
- Provide operational cover and key account support, monitoring vessel schedules, ETAs, deliveries and maintaining continuity of service.
Key Account Coordinator Specialist Skills and Experience:
- Experience within deep-sea import freight forwarding and UK import customs declarations.
- Strong attention to detail when processing shipment, customs and compliance documentation.
- Confident managing multiple live shipments, deadlines and customer requirements.
- Professional communicator with strong customer service and key account support skills.
- Competent with spreadsheets and reporting; CargoWise and document management systems advantageous.
- Food import knowledge, including IPAFFS, CHEDs and Port Health requirements, would be highly desirable