French Speaking Customer Service

French Despatch Co-ordinator

Temporary ongoing position (Temp to Perm)

Coventry CV3

Hours: Monday to Friday rotating weekly shifts 07:00 – 15:00 + 09:00 – 17:00

Salary: £13.45 per hour (£26,227pa)

We're looking for someone who can confidently bridge the gap between our UK operation and logistics teams across France.

This isn't your typical logistics role. You'll be the key link between the UK and French customers, ensuring materials arrive on time and projects run smoothly from start to finish.

If you've lived or worked in France, understand the French industry, and enjoy building strong working relationships, then we would like to hear from you.

What you'll be doing

• Acting as the main point of contact for French contractors, sales teams and coordinators.

• Coordinating delivery schedules across France and other global destinations.

• Communicating fluently in both French and English via telephone calls and email.

• Resolving deliveries to site issues quickly and efficiently.

• Working with transport and freight providers to ensure materials arrive on time.

• Attend local team meetings, with the management team to help to enhance relationships with the French team.

• Monitoring progress and providing regular updates to stakeholders.

• Supporting customs and import/export documentation where required.

• Supporting and building long-term relationships with the sales teams throughout France.

We're looking for someone who has

• Fluent spoken and written French (essential).

• Experience living or working in France, or extensive experience working within the French market.

• Excellent organisational and problem-solving skills.

• The ability to manage multiple deliveries and deadlines.

• A proactive approach and a passion for delivering outstanding service.

If you are available immediately and willing to undertake a temporary assignment starting asap then please get in touch.

The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment.

Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited.

You will be contacted by Plum Personnel within 48-hours of your job application if you are selected.

If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly