Front Office Leader: Guest Experience & Operations

KE Hotels (Newcastle) is seeking an experienced Front Office Manager to lead the Front Office team and deliver exceptional guest experiences at our Newcastle property. You will oversee daily Front Desk operations, staff development, brand standards, and act as Duty Manager as required.

You will drive guest satisfaction, manage and coach a team, and ensure smooth check-in/check-out, with a focus on profitability and compliance.

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