Frontline IT Support Specialist (1st/2nd Line)

Cardinal Newman College is seeking a Service Desk Analyst to deliver 1st and 2nd line IT support across the college and partner sites. You will manage incidents from detection to resolution, balancing remote and in-person assistance as needed.

The role requires solid end-user tech experience, strong communication, and a methodical problem-solving approach. A positive outlook on learning and teamwork is essential.

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