Frontline Student Experience Advisor

The University of Strathclyde is seeking a motivated, customer-focused Student Experience Helpdesk Officer to join the Student Experience Helpdesk team in Glasgow.

You will be the first point of contact across face-to-face, telephone, email and digital channels, providing information and guidance and triaging enquiries. You will keep records, help students navigate services, and work with digital systems and AI-enabled technologies as the service evolves to support student success.

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