Functional Architect

Overview

Senior Talent Acquisition Partner @ WIPRO

Wipro is looking for a Functional Architect with experience in the UK Savings & Retirement sector, including individual and workforce pensions. This is a new role focused on supporting major strategic programmes and projects and the delivery of the Digital Policy Administration proposition within the Insurance Practice.

You will be part of the Domain & Consulting Business Line, helping drive transformation for clients with technologies such as Cloud, AI, 5G and robotic automation. The role reports to the Insurance Domain Consulting Lead for Europe, with a dotted line to the Transformation Lead for the strategic project.

Responsibilities

• Act as a Business Architect across projects and workstreams within the digital transformation of Policy Administration for a major UK Savings & Retirement business.
• Oversee and drive the development of business requirements and shape client solutions.
• Analyse key insurance business processes and design digital processes and customer journeys.
• Identify opportunities for automation, control improvement and simplification; develop automation solutions to drive self-service and straight-through processing.
• Support the development of discrete automation solutions in collaboration with technical solution leads.
• Collaborate with business stakeholders and Wipro design/development teams to deliver end-to-end process improvement and digitisation.
• Work with stakeholders to define potential benefits releases from digital solutions.
• Contribute to thought leadership and go-to-market collateral as lead of the Digital Policy Administration proposition.
• Support practice development activities to grow the Insurance Domain Consulting team.

Mandatory Skills / Experience

• Broad knowledge of the UK Savings & Retirement sector (individual and workforce pensions).
• Subject matter knowledge of core policy servicing processes (scheme setup, customer service management, complaints, policy transfers).
• Core consulting skillset or significant industry experience in strategic change within Insurance; strong business analysis capabilities.
• Experience in hybrid or agile development (e.g., user stories, Scrum).
• Strong project management and stakeholder communication skills.
• Exposure to digital and platform technologies in UK Savings & Retirement.
• Strong presentation skills (verbal and PowerPoint).
• Deep platform experience (FNZ, TCS BaNCS, Sonata, iPipeline) and knowledge of Low/No-Code platforms (e.g., Appian).
• Data analytics, AI and machine learning experience or exposure in the Insurance space (e.g., KOFAX, Five9, Avaamo).

What We Offer

Competitive salary, generous benefits package, and training and development opportunities.

Wipro is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by law.

Role Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Technology, Information and Media and Financial Services

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