Funeral Service Crew

Funeral Service Crew

Location: Torquay, TQ2 7NY. Part‑time 16 hours per week, working a variety of shifts Monday – Sunday 8am‑8pm (including on‑call rota). Pay: £13.24 per hour plus benefits.

Required: Full manual UK driver’s licence.

Important note: All positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ depending on role applied for.

Typical duties include but are not limited to: preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please consider your comfort level with these responsibilities before applying.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

What you'll bring

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, with confidence to use a range of technology devices (computers, tablets, smartphones, printers, scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.

Benefits

• Competitive salary.
• Excellent pension scheme (up to 10% employer contributions).
• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, plus discounts on other Co‑op products and services.
• 23 days holidays (pro rata, rising with service).
• Access to the Employee Assistance Programme, offering confidential advice and support around the clock.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Stream – a money‑management app that gives you access to a percentage of your pay as you earn it.

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

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