GDASS Floating Support Worker

Job Title - GDASS Floating Support Worker

Location - Gloucester

Salary - £24,865 (+ £750.00 Car Allowance) per annum

Contract type - Permanent

Working hours - 37 hours per week

Every day, someone takes the brave step of reaching out for help. As a Floating Support Worker, you ll be there to make sure they don t have to face that journey alone.

This is more than a support role? it s an opportunity to empower survivors of domestic abuse to regain confidence, increase their safety, and build a future free from abuse. You ll provide practical and emotional support, advocate on behalf of clients, and help them access the services they need to move forward.

If you re compassionate, resilient, and passionate about making a genuine difference, we d love to hear from you.

Working for Gloucestershire Domestic Abuse Support Service (GDASS - part of GreenSquareAccord) , GDASS provides support to victims of domestic abuse (16+) living in Gloucestershire.

Your role will include:

• Providing practical, emotional and advocacy support to survivors of domestic abuse.
• Completing risk assessments (including DASH) and developing personalised support and safety plans.
• Supporting clients to understand the dynamics of domestic abuse and identify pathways to recovery.
• Working alongside housing providers, police, health professionals and other agencies to ensure clients receive coordinated support.
• Assisting clients with legal, housing and welfare appointments where appropriate.
• Helping individuals access community groups, services and activities to reduce isolation and build independence.
• Supporting clients moving into new accommodation, including practical resettlement support.
• Delivering telephone support via the domestic abuse helpline when required.
• Maintaining accurate case records and ensuring confidentiality is upheld at all times.
• Facilitating groups for children and young people where appropriate.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

Experience supporting people affected by domestic abuse or other complex support needs.

Good IT skills, including Microsoft Word, Excel and Outlook.

An understanding of confidentiality, data protection and professional boundaries.

Excellent communication, advocacy and relationship-building skills.

The ability to manage a busy caseload and prioritise effectively.

A proactive approach with strong organisational skills.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

• Trust based working and supportive and friendly teams
• 25 days annual holiday entitlement, increasing to 30 days
• One day off for your birthday
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/4 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

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