General Manager (Multi-Site)

Company Description

B Kitchen began as Burrito Kitchen, serving freshly made burritos and still operates in four dedicated locations. The brand has since evolved into B Kitchen, now running build-your-own salad bars, fresh orange juice stations, and hot food counters within Tesco stores. The company currently trades in 43 locations and is entering an exciting growth phase.

Salary - Range between £38,000 - £42,000

Role Description The General Manager role at B Kitchen is a full-time, on-site hand on role position based in Greater London. The General Manager works across multi branches managing supervisor oversees daily store operations, ensuring high standards of food quality, safety, cleanliness, and customer service across assigned locations.

This role includes managing and scheduling team members, leading and coaching staff, and supporting recruitment and onboarding. The General Manager is responsible for setting up cook plans monitoring sales performance, managing budgets, controlling costs, and implementing initiatives to drive revenue and profitability. Additional responsibilities include maintaining strong relationships with Tesco store teams, handling escalated customer issues, ensuring compliance with company policies and health and safety regulations, and supporting new store openings during the growth phase.

Qualifications

• Ability to work across multiple branches
• Experience in food service, retail, or hospitality operations management, with the ability to oversee daily store activities and deliver consistent standards.
• Strong leadership and people management skills, including team development, performance management, and creating an inclusive, high-performing work environment.
• Proficiency in basic financial and commercial skills, such as budgeting, cost control, sales analysis, and forecasting to support business growth.
• Customer-focused mindset with excellent communication and problem-solving skills, able to handle feedback and resolve issues professionally.
• Knowledge of food safety, hygiene standards, and health and safety regulations, with a commitment to safe and compliant operations.
• Ability to work on-site in Greater London, manage multiple priorities, and adapt quickly in a fast-growing, multi-site environment.
• Previous experience in multi-unit management or supervising multiple sites is an advantage.
• Relevant qualifications in hospitality, business management, or a related field are beneficial but not mandatory.